EU Data Act Notice
| Product Type and related services: | UV Printer and releated services |
|---|---|
| Product Number: | V8260 |
1. Introduction
This notice is provided in compliance with Regulation (EU) 2023/2854 on harmonised rules on fair access to and use of data (the "Data Act"), which aims to ensure fair access to and use of data generated by users of connected products and related services. As your trusted provider, Anker is committed to transparency and empowering you with control over your data.
Kindly remind that this notice only applies to data covered by the Data Act. For information regarding the processing of personal information, please refer to our Privacy Policy. To the extent permitted by Data Act, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information.
2. Data Generated/Collected by Connected Products
| Data Category | Data Type | Data Format | Estimated Volume | Collection Frequency | Real-time Generation | Storage Location | Retention Period | User Access, Retrieval, and Deletion | Company's Intended Use | Purpose of Use | Transfer to Third Parties | Third-Party's Purpose of Use |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Core Device & Performance Data |
Basic device information (device SN, device alias, wifi name, WiFi mac, Bluetooth mac, software version, device time zone, device country, online status). Print basic information (nozzle and platen temperature; printing speed; fan speed; consumable usage; ink usage, material type identification). Data reflow data (platform board photos, print files/photos, project files, etc. (users need to manually enable the function) |
JSON/ZIP/PNG | 100k | Real-time collection | Yes | Devices and cloud | Basic information: Permanent, deleting the device will delete it. Data return data: 180 days. |
The basic information section cannot be accessed (the device information interface does not display all data). Data reflow. Data cannot be accessed (this feature is not designed). |
Yes | Fault diagnosis; Data may be used for AI Model Training. |
Yes, only upon explicit request and authorization from the user. | Where technically feasible, stored data may be transmitted to compliant third parties upon user instruction. |
| User Configuration & Device Settings Data | Print parameter settings, device settings, device sharing | JSON | 100k | Triggered and reported when the user performs a responsive action | No | Devices and cloud | Permanently, deleting the device will delete | Can be accessed by setting | Yes | Fault diagnosis | No | N/A |
| Device Maintenance & Diagnostic Data | Fault error code, fault information | JSON | 100k | Real-time collection | Yes | Cloud | One year, deleting the device will delete | Unable to access (this feature was not designed). | Yes | Fault diagnosis | Yes | It may be transmitted to an authorized maintenance service provider to assist with repairs. |
| User Behavior & Interaction Data (Analytics) | APP/PC/Web/Device event tracking | JSON | 100k | Real-time collection | Yes | Cloud | One year, deleting the device will delete | Unable to access (this feature was not designed). | Yes | Behavioral analysis | No | N/A |
| User Account & Service Preference Data | Such as: communication preferences (email subscription switch, App push switch, Web site cookies) | JSON | 100k | Triggered and reported when the user performs a responsive action | No | Cloud | Permanently, deleting the account will delete it. | Can be accessed by setting | Yes | Marketing emails, message notifications | No | N/A |
3. Your Data Access Rights
You, as a user of our products or services, have the right to access the data generated through your use of our devices or platforms. This data will be provided in a clear, concise, and easily understandable format, as required by Data Act.
To exercise your right to access this data, simply submit a written request by contacting: support@anker.com or DPO@anker.com. We will respond promptly and provide the data in an intelligible form.
4. Your Other Rights
Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. You can submit data access requests and share data with third parties through the contact information specified in this notice.
If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product. For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
5. Contact Information
If you have any questions about this notice or your data rights, please reach out to our Data Protection Officer at support@anker.com or DPO@anker.com.
6. Data Holder Information
| Data Holder | Address |
|---|---|
| Anker Innovations Deutschland GmbH | Prinzenallee 15,40549 Dusseldorf |
| Anker Innovations (Netherlands) B.V. | Room 710 (Anker Innovation), Coolsingel 65, 3012AC Rotterdam |